An X indicates the printer has a problem. HP Print and Scan Doctor is a free tool for Windows to help resolve printing and scanning problems.Download HP Print and Scan Doctor.An exclamation mark means a test failed and was skipped.A wrench means a problem was found and fixed.Scan to computer is currently unavailable.

An error occurred while communicating with the HP imaging device.An error occurred communicating with the scanning device.Can not print or other printing problems.HP Print and Scan Doctor can help with the following printer issues: If there is a connection problem, follow the instructions in the tool.ĭepending on the problem, click either Fix Printing or Fix Scanning and follow the instructions HP Print and Scan Doctor provides. Turn your printer/scanner on and click Retry if your printer is not listed. After downloading and having HP Print and Scan Doctor open, click Start and choose your printer. You can even troubleshoot connectivity errors right from the interface. HP Print and Scan Doctor are designed to be intuitive, allowing anyone to troubleshoot print or scan issues with relative ease. You now have the full version of HP Print and Scan Doctor v5.7.0.2 installed on your PC.HP Print and Scan Doctor provides you with a fix for several typical HP printer/scanner issues and more.Run the “HPPSdr.exe” and install the software.If you don’t know how to extract it, see this article. This might take from a few minutes to a few hours, depending on your download speed. Click on the download button(s) below and finish downloading the required files.How to Download and Install HP Print and Scan Doctor v5.7.0.2 HP Print and Scan Doctor v5.7.0.2 System Requirements Connects the printer to the correct port if there is a port mismatch (Windows only).Checks for and installs any available driver updates (Windows only).Troubleshoots why the printer is not found on the network (Windows only).Checks if the printer is offline and reconnects it to the network, if possible.Clears print jobs stuck in the queue, resumes any paused print jobs in the queue, and resolves other print queue errors.The main features of HP Print and Scan Doctor are: HP Print and Scan Doctor is a free tool for Windows to help resolve common printing and scanning problems, such as missing or corrupt print drivers, connectivity issues, firewall issues, scan error messages, printer offline, and print jobs stuck in the print queue.

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